COMPENSATION FOR TRAIN DELAYS

Train Delay Compensation

If your train was delayed or cancelled, and you arrived late at your destination, you may be legally entitled to financial compensation. Whether you were commuting to work or travelling across Europe, passenger rights are protected under EU and national railway regulations.

At Quaerens, we specialise in claiming compensation for delayed or cancelled trains — and we do it on a no win, no fee basis. We handle everything, so you don’t have to deal with rail operators or legal paperwork.

What Are Train Delay Claims?

Train delay claims compensate passengers when rail companies fail to meet their service obligations. You may be eligible if:

• Delayed by 30 minutes or more – Most operators offer partial or full refunds for delays starting at 30 minutes.
• Cancelled without suitable alternatives – If your train was cancelled and no reasonable replacement was offered, you're entitled to compensation.
• Caused you to miss a connection – If a delay or cancellation caused you to miss a planned connection, you can claim for the disrupted journey.
• Left you out of pocket due to extra transport or hotel stays – Costs like taxis, accommodation, or meals caused by rail disruption may be reimbursable.

If any of the above apply, you're likely entitled to claim compensation.

EU Regulation 1371/2007

Compensation under this EU law includes:

You are entitled to the following if your delay was:

• 25% refund – if delay was between 30–59 minutes
• 50% refund – if delay was 60–119 minutes
• Full refund – if delay exceeded 120 minutes

Operators must also provide support such as meals or hotel stays if needed.

Why Choose Quaerens?

• No Win, No Fee – You only pay if your claim is successful
• Fast 2-Minute Claim Form – Submit your details with ease
• UK & EU Rail Claim Expertise – We cover both domestic and cross-border cases

Start Your Train Delay Claim Now
Whether it was a local delay or cross-border journey, we can help.

Submit your claim now. No risk, no upfront fee.