Your train was delayed? You could be owed money. This service is 100% Free of Caharge!
If your train was delayed or cancelled, and you arrived late at your destination, you may be legally entitled to financial compensation. Whether you were commuting to work or travelling across Europe, passenger rights are protected under EU and national railway regulations.
At Quaerens, we make it easy to claim compensation for delayed or cancelled trains completely free. We’ll generate all the required claim documents for you, so you can submit your claim directly to the rail operator without any fees or hassle.
Train delay claims compensate passengers when rail companies fail to meet their service obligations. You may be eligible if:
If any of the above apply, you're likely entitled to claim compensation.
EU Regulation 1371/2007
Compensation under this EU law includes:
You are entitled to the following if your delay was:
Note: Operators must also provide support such as meals or hotel stays if needed.
If delays cost you time or money — you're likely entitled to claim compensation. Let us handle it for you.
Find out if you are entitled to compensation for your train delays. It only takes a 60 seconds to find out. No upfront fee!
Start Your Claim"My train from Manchester to London was delayed over 2 hours. I submitted a claim and got €250 back within weeks thanks to Quaerens!"
— Daniel M., Manchester
"Our Eurostar connection was cancelled last minute. We didn’t expect much, but Quaerens helped us get €600 compensation!"
— Leila F., Paris
"Our train was delayed overnight and we had to stay in a hotel. Quaerens claimed back €180 for us. Smooth and professional!"
— Tom & Julie B., Rotterdam