Mis-Sold Static Caravan or Holiday Park Home?

Sales promises and brochures

Rental income claims, resale value statements, upgrade promises and "easy exit" assurances should be checked against the written paperwork.

Pitch licence and park rules

Site rules, pitch fees, age limits, transfer rules, commission terms and park approval rights can decide what options are realistic.

Resale, age and exit restrictions

Many disputes arise when owners discover restrictions only after trying to sell, rent out, upgrade or leave the park.

Finance and payment route

Where finance, credit cards or brokered payment arrangements were used, affordability and sales information can be important to the review.

Tell us what happened

Share what you bought, what was promised, fees paid, finance terms and park correspondence.

We organise the evidence

We help structure sales materials, agreements, invoices, payment records and complaint history.

You understand possible routes

You receive a clearer view of the issues, evidence gaps and possible next steps.

Sales promises and mis-selling concerns

You may be entitled to compensation where the purchase was influenced by promises about income, value, affordability or lifestyle that did not match reality.

• • You were told rental income would cover site fees or finance payments
• • Resale value, future demand or upgrade options were exaggerated
• • Site rules, age limits, pitch terms or restrictions were not clearly explained
• • You were pressured to buy quickly or offered a limited-time discount
• • Important costs were played down or only became clear after purchase

Fees, finance and ongoing costs

Holiday park ownership can become unaffordable where fees rise, finance costs are high, or the running costs were not properly explained.

• • Pitch fees, service charges or maintenance costs increased sharply
• • Finance repayments were not balanced against realistic income or use
• • Commission, subletting fees or park charges reduced expected returns
• • Insurance, utilities, winterisation or repair costs were higher than expected
• • You were told the holiday home would pay for itself but it did not

Exit, resale and park restrictions

Many owners only discover the real problem when they try to sell, leave the park, transfer ownership or reduce their costs.

• • You cannot sell except through the park or only at a very low price
• • Park commission or age rules make resale difficult or unrealistic
• • You are being pushed into upgrades, removals or extra charges
• • The park has delayed, ignored or only partly answered complaints
• • You feel stuck with an agreement that no longer works financially

Structured evidence review

We help organise sales materials, agreements, invoices, finance documents and park correspondence into a clearer dispute pack.

Escalation wording support

We help prepare factual, professional wording for complaints and relevant escalation routes.

Plain-English guidance

We help explain what the issue appears to be, which evidence matters and where the dispute may need strengthening.

Sales promises did not match reality

Brochures, emails, adverts, sales notes and witness details can help show what was promised before purchase.

Costs, pitch rules or resale restrictions changed the value

Site fee increases, licence terms, age limits, resale commission and park rules can be relevant to the overall loss.

Finance or ownership terms may need review

Finance documents, affordability information and ownership paperwork can help identify the most realistic route for review.

Rental income was overstated

An owner was told the caravan or lodge could largely pay for itself, but occupancy, commission, cleaning costs and park restrictions made the figures unrealistic.

Exit or resale became difficult

Age limits, park commission, approved-buyer rules or pitch licence restrictions made it much harder to sell or leave than the owner understood at purchase.

Costs changed after purchase

Pitch fees, service charges, upgrade pressure, repair costs or finance repayments increased the financial burden beyond what was explained during the sales process.