GDPR

Quaerens Ltd is fully committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). We act solely as a consulting agent, coordinating claims and referring clients to external legal professionals. We are not a law firm and do not provide legal advice ourselves.

1. Your Data Protection Rights

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of data no longer needed
• The right to restrict processing in certain situations
• The right to object to processing for direct marketing
• The right to data portability

2. Lawful Basis for Processing

We process your data on the basis of legitimate interest, consent, and performance of a contract where applicable. In submitting a claim or enquiry, you consent to the use of your data to assess and forward your case to external legal professionals.

3. Data Transfers and Storage

Your data is stored securely in cloud-based systems with restricted access. Where data is transferred outside the UK/EEA, appropriate safeguards are in place, such as standard contractual clauses.

4. Security Measures

We use encrypted storage (Firebase), HTTPS protocols, and limited-access controls to protect your data. Our team is trained to handle personal data responsibly and in accordance with GDPR standards.

5. Retention Policy

We retain personal data only for as long as needed to process your case or comply with regulatory obligations. If you request deletion and we are not legally required to retain the data, it will be permanently removed.

6. Cookies & Tracking

We use cookies for analytics and site performance. These help us understand visitor behaviour and improve the user experience. You can control cookie settings in your browser at any time.

7. Contact Us

If you have any questions or wish to exercise your rights under GDPR, please contact us at:

Quaerens Ltd
Email: quaerensltd@consultant.com
Registered in England and Wales Registration nr. 16176152