Quaerens
Evidence-led consumer complaint support
- Case assessment
- Evidence collection
- Chronology
- Document organisation
- Financial information organisation
- Complaint preparation
- Case-file preparation
- Guided complaint progression
From evidence preparation to regulated legal support.
Evidence first. Complaint progression where appropriate. A regulated solicitor route where required.
Quaerens and GSP Law are separate organisations. Quaerens is not a law firm; GSP Law independently decides which matters it can accept.

Quaerens focuses on establishing and organising the factual and documentary foundations of a consumer dispute. This can include case assessment, evidence collection, document organisation, chronology preparation, financial information organisation, complaint preparation and guided complaint support.
Many matters can be progressed without solicitor involvement. Where legal advice or representation is appropriate, eligible matters may be referred to our solicitor partner, GSP Law. GSP Law independently determines whether it can accept a matter. Referral does not mean automatic acceptance.
The partnership does not itself authorise the transfer of your personal information or case file. Any proposed referral must follow the applicable privacy information, client authority and data-handling requirements.
Quaerens establishes the circumstances and key issues.
Relevant documents, evidence, chronology and financial information are organised.
Suitable matters may continue through the complaint process without solicitor involvement.
Where legal advice or representation is required, an eligible matter may be referred to our solicitor partner, GSP Law.
Solicitors at our partner firm GSP Law independently review matters they accept and provide the regulated legal services appropriate to their role.
Evidence-led consumer complaint support
Independent regulated legal services, according to the matter accepted and the agreed scope.
Not every matter requires every service listed.
GSP Law is an independent firm of solicitors and our partner for appropriate matters requiring regulated legal support. Its solicitors are not employees of Quaerens.
GSP Law Ltd is authorised and regulated by the Solicitors Regulation Authority — SRA ID 598379.
This authorisation applies to GSP Law, not Quaerens.
GSP LawAuthorised and regulated by the Solicitors Regulation Authority
SRA ID: 598379
No. Quaerens provides evidence-led consumer complaint support and case preparation. Where legal services are appropriate, eligible matters may be referred to our solicitor partner, GSP Law.
No. Many consumer disputes can be progressed without solicitor involvement.
No. GSP Law is an independent regulated firm and determines whether it can accept a matter.
Where a matter is accepted for legal services, those services are provided by the relevant solicitors at our partner firm GSP Law.