Free DIY tools for quick, practical action
Use the fastest self-serve routes for common complaints, appeals and travel problems. These tools stay easy to find, while guided help remains available when the issue becomes more complex.
Start free
Use DIY tools or check whether a guided review fits.
Clear evidence first
We focus on documents, timelines, payments and replies.
No pressure route
DIY where possible, guided help when the issue is complex.
Human support
Real people, clear wording and practical next steps.
Speak to one of our intake consultants before choosing the right route.
Choose the right route
Free tools support areas
Select the issue that best matches your situation. Each card takes you to the dedicated page or free tool for that specific route.
Flight Delay
DIY FREEWork out delayed flight compensation and prepare your letter.
Holiday Refund
DIY FREEPackage holiday, hotel or trip disruption check.
Train Delay
DIY FREERail delay or cancellation compensation support.
Parking Appeal
DIY FREEPrepare a structured PCN or parking fine appeal.
Lost Luggage
DIY FREELost, delayed or damaged baggage dispute support.
Gym Cancellation
DIY FREECancel a membership or request unused-fee refunds.
Energy Switch
DIY FREEGenerate a supplier letter for switch or billing issues.
Timeshare Exit
DIY admin feeDIY exit kit with support from our partner site.
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If you do not want to choose a page or complete a full review form yet, leave your details and our intake team can call you back.