Flight Delay Compensation

Why You’re Entitled to Compensation

Under EU Regulation 261/2004, you can claim up to €600 if your flight was delayed, cancelled, or overbooked — and the airline was at fault. This includes technical issues, crew shortages, and more.

If your flight arrived more than 3 hours late, and it wasn’t due to extraordinary circumstances (like extreme weather), you may have a valid claim. Our experts handle the process — no win, no fee.

Why should you choose us?

We prepare and send your legal claim letter to the airline — at no cost.
No fees. No waiting lists. No hidden catches.
Save hours of your time — we’ve automated the process for you.
Just enter your flight details and relax.
Did I forget to mention that this service is FREE!
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✈️ Check Your Flight Delay Compensation

Enter your flight details to see if you’re entitled under EU261.

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Flight Distance	Delay	Compensation
< 1,500 km	> 3 Hours	€250
1,500 – 3,500 km	> 3 Hours	€400
> 3,500 km	3–4 Hours	€300
> 3,500 km	> 4 Hours	€600

If your flight is delayed more than 3 hours, you may claim compensation of €250 to €600.

Cancelled flights, denied boarding, and missed connections are also covered.

The airline must be responsible (e.g., technical fault or crew issue).

You can claim for flights up to 3 years ago depending on your country.

Flight Delay & Cancellation Compensation – FAQ

What is EC Regulation 261/2004?
A European Union law that entitles airline passengers to compensation for long delays, cancellations, and denied boarding.

Who is eligible for compensation?
Passengers delayed 3+ hours, cancelled within 14 days, or denied boarding due to the airline’s fault.

How far back can I claim?
Up to 6 years in the UK, 3 years in most EU countries.

What are the compensation amounts?
- €250 for flights under 1,500 km
- €400 for 1,500–3,500 km
- €600 for over 3,500 km (4+ hours delay)

Can I claim for a short flight (e.g. 100 miles)?
Yes, if arrival delay is 3+ hours and it’s the airline’s fault, you may still claim €250.

What counts as 'extraordinary circumstances'?
Bad weather, strikes, air traffic control issues — but technical faults and crew issues usually qualify.

Do non-EU airlines count?
Yes, if departing from the EU/UK or arriving on an EU/UK airline.

Who pays the compensation?
The airline – not the travel agent or booking site.

What if I got a refund or voucher?
You can still claim compensation in addition to other remedies.

Will I be notified if the claim is accepted?
If you use Quaerens Ltd and provide a signed LoA, the airline will usually notify us directly.

How much does Quaerens charge?
25% of recovered compensation, including VAT – no-win, no-fee.

How long does it take?
2–4 weeks for a reply, up to 6–12 weeks if escalated.

What Our Clients Say

“Quaerens got me €400 for my cancelled flight from Madrid – super easy!”

– Laura P.

“I didn’t even know I had a right to claim. Thank you for making it simple!”

– Marc V.

“Very professional team. Highly recommended for any flight issues.”

– Sofia R.