If your flight was cancelled, rerouted or replaced with poor alternatives, a structured letter can help set out what happened and what outcome you are seeking.
A focused letter helps present the dates, reference numbers, evidence and requested outcome in a way the company can review more easily.
Keep booking records, receipts, screenshots, emails, reference numbers, photographs and any complaint replies connected to the issue.
Flight claim support
If your flight was cancelled, rerouted or replaced with poor alternatives, a structured letter can help set out what happened and what outcome you are seeking.
The free tool is designed to help you set out the issue, evidence and requested outcome without needing to start a full guided review.
If your flight arrived late and the airline has not resolved your complaint, a clear compensation letter can help you present the delay, route and evidence properly.
Read this guide →If you were refused boarding despite having a valid booking, a clear letter can help explain the circumstances and request the correct response from the airline.
Read this guide →Return to the main guide and start point for this topic.
Back to main guide →Frequently asked questions
Take the next step
Use the dedicated free form so your information is structured around this exact issue.
Generate My Flight Claim Letter