What evidence helps a flight delay claim?

Flight claim guidance

Flight Delayed? Prepare a Clear Compensation Letter

If your flight arrived late and the airline has not resolved your complaint, a clear compensation letter can help you present the delay, route and evidence properly.

✅ Flight arrived more than three hours late ✅ Airline reason is unclear or disputed ✅ You need a structured claim letter ✅ Booking, flight and delay evidence can be organised

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Why this matters

A focused letter helps present the dates, reference numbers, evidence and requested outcome in a way the company can review more easily.

What to gather

Keep booking records, receipts, screenshots, emails, reference numbers, photographs and any complaint replies connected to the issue.

Flight claim support

Prepare the issue clearly before you submit

If your flight arrived late and the airline has not resolved your complaint, a clear compensation letter can help you present the delay, route and evidence properly.

The free tool is designed to help you set out the issue, evidence and requested outcome without needing to start a full guided review.

Related flight claim support pages

Flight Cancelled?

If your flight was cancelled, rerouted or replaced with poor alternatives, a structured letter can help set out what happened and what outcome you are seeking.

Read this guide →

Denied Boarding or Overbooked?

If you were refused boarding despite having a valid booking, a clear letter can help explain the circumstances and request the correct response from the airline.

Read this guide →

Main Flight claim page

Return to the main guide and start point for this topic.

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Frequently asked questions

Common questions

Flight number, booking reference, scheduled and actual arrival times, airline messages, boarding passes and receipts can all help.

No. Eligibility depends on the route, length of delay, cause of delay and applicable passenger rights rules.

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Generate My Flight Claim Letter

Use the dedicated free form so your information is structured around this exact issue.

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Flight delay evidence

What evidence helps a flight delay compensation letter?

The strongest flight delay letters set out the route, scheduled arrival time, actual arrival time, airline reason and any extra expenses separately.

Arrival delay at destination

Compensation usually turns on arrival delay, so keep screenshots, airport boards and airline app information where possible.

Flight route and airline details

Booking references, ticket numbers, flight numbers and route details help the airline identify the correct claim quickly.

Care and assistance expenses

Food, accommodation and transport receipts should be listed clearly alongside any compensation request.

Related guidance

More airline compensation letter support

Free flight claim tool

Use the full tool to generate and download your airline claim paperwork.

Cancelled flight claim letter

Prepare a letter where the airline cancelled the flight or changed your journey.

Denied boarding claim letter

Use when you were refused boarding and need to set out the facts clearly.

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If you do not want to complete the full review form yet, leave your details and our intake team can call you back.

This is useful if you are unsure which documents matter, whether the issue fits, or what the next step should be.