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Flight claim guidance

Flight Delayed? Prepare a Clear Compensation Letter

If your flight arrived late and the airline has not resolved your complaint, a clear compensation letter can help you present the delay, route and evidence properly.

Flight arrived more than three hours late Airline reason is unclear or disputed You need a structured claim letter Booking, flight and delay evidence can be organised

Why this matters

A focused letter helps present the dates, reference numbers, evidence and requested outcome in a way the company can review more easily.

What to gather

Keep booking records, receipts, screenshots, emails, reference numbers, photographs and any complaint replies connected to the issue.

Flight claim support

Prepare the issue clearly before you submit

If your flight arrived late and the airline has not resolved your complaint, a clear compensation letter can help you present the delay, route and evidence properly.

The free tool is designed to help you set out the issue, evidence and requested outcome without needing to start a full guided review.

Related flight claim support pages

Frequently asked questions

Common questions

Flight number, booking reference, scheduled and actual arrival times, airline messages, boarding passes and receipts can all help.
No. Eligibility depends on the route, length of delay, cause of delay and applicable passenger rights rules.

Take the next step

Generate My Flight Claim Letter

Use the dedicated free form so your information is structured around this exact issue.

Generate My Flight Claim Letter
Generate My Flight Claim Letter