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Was Your Luggage Damaged by the Airline?

If your suitcase or contents were damaged in transit, photographs, reports and receipts can help support a clear complaint.

✅ Suitcase arrived broken or unusable ✅ Contents were damaged or missing ✅ Damage was reported at the airport ✅ The airline offered too little or rejected the claim
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Why this matters

Photographs, baggage reports, luggage receipts, repair estimates and airline correspondence all help show the condition and value of the damaged items.

What to gather

It is best to record the damage and contact the airline as soon as possible, while the evidence is fresh.

Lost luggage support

What to record

Photographs, baggage reports, luggage receipts, repair estimates and airline correspondence all help show the condition and value of the damaged items.

Acting quickly

It is best to record the damage and contact the airline as soon as possible, while the evidence is fresh.

Related lost luggage support pages

Airline Lost Your Luggage?

If your baggage was lost, delayed or never properly traced, you may need a clear claim letter and evidence pack for the airline.

Baggage Delayed After Your Flight?

Delayed baggage can create real costs, especially when you are away from home and need clothing, toiletries or work items quickly.

Main Lost luggage support page

Return to the main guide and start point for this topic.

Frequently asked questions

Common questions

Yes. Photos taken at the airport or soon after collection can be very useful.
Possibly, if you can show the items were damaged or missing and provide supporting evidence.

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