If your baggage was lost, delayed or never properly traced, you may need a clear claim letter and evidence pack for the airline.
A strong baggage claim normally needs flight details, baggage tags, purchase receipts, airline reports and a clear timeline of what happened.
Airlines often ask for proof of ownership, value, delay and expenses, so organising documents early can make the claim easier to pursue.
Lost luggage support
A strong baggage claim normally needs flight details, baggage tags, purchase receipts, airline reports and a clear timeline of what happened.
Airlines often ask for proof of ownership, value, delay and expenses, so organising documents early can make the claim easier to pursue.
Delayed baggage can create real costs, especially when you are away from home and need clothing, toiletries or work items quickly.
If your suitcase or contents were damaged in transit, photographs, reports and receipts can help support a clear complaint.
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Check Your CaseRelated guidance
Use the main baggage support page for delayed, lost or damaged luggage issues.
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Useful where bags arrived late and essential replacement costs were incurred.
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Prepare evidence for broken suitcases, damaged contents or mishandled baggage.
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