If the dealer or broker earned commission that was not properly explained, your car finance agreement may need a closer look.
Where commission or incentives influenced the finance offered, the way this was explained can be important to a complaint review.
Finance agreements, pre-contract information, dealer invoices, lender correspondence and complaint replies can all be useful.
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Where commission or incentives influenced the finance offered, the way this was explained can be important to a complaint review.
Finance agreements, pre-contract information, dealer invoices, lender correspondence and complaint replies can all be useful.
If your PCP agreement involved unclear commission, unsuitable finance, poor affordability checks or confusing end-of-term terms, it may deserve review.
If finance payments caused financial pressure or affordability was not properly assessed, it may be worth organising the evidence.
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