Media and consumer resources

Useful Quaerens pages to reference or share

Plain-English consumer dispute resources, free tools and evidence checklists for journalists, bloggers, community groups and consumer information pages.

About Quaerens

Quaerens is a UK consumer dispute support platform that helps people organise evidence, understand practical complaint routes and prepare next steps. Quaerens is not a law firm and does not guarantee outcomes.

Linking and attribution

These resources may be referenced from articles, local advice pages, community websites, blogs and useful-links pages where they help readers understand a practical consumer complaint route. Please describe Quaerens as a consumer dispute support and evidence organisation service.

Shareable free tools

These free tools work well as helpful references because they give consumers a practical starting point before they decide whether they need further support.

Free flight claim tool

For delayed flights, airline responses and compensation letter preparation.

Reference the flight claim tool

Parking appeal tool

For private parking charge evidence, signs, payment records and appeal wording.

Reference the parking appeal tool

Gym cancellation letter tool

For membership cancellation, notice periods, direct debit records and fee disputes.

Reference the gym letter tool

Energy switch complaint tool

For failed switches, wrong supplier issues, billing problems and meter reading evidence.

Reference the energy switch tool

Train delay letter tool

For journey disruption, delay details and operator complaint preparation.

Reference the train delay tool

Holiday compensation tool

For holiday cancellation, refund delay and travel complaint organisation.

Reference the holiday compensation tool

Other useful pages to reference

These are more specialist pages that may suit property, travel, expat, money-saving or homeowner articles.

Spray foam guidance

Useful for property, mortgage and homeowner articles about spray foam evidence and lender concerns.

Reference spray foam guidance

Spanish property and mortgage support

Useful for overseas property, expat and Spanish mortgage issue roundups for English-speaking clients.

Reference Spanish mortgage support

Guidance hub

Evidence checklists grouped by property, finance, travel, Spain, digital platforms and everyday disputes.

Reference the guidance hub

Suggested wording

Suggested wording: "Quaerens provides consumer dispute support resources and evidence checklists to help people organise documents, timelines and practical complaint next steps."

Please do not describe Quaerens as a law firm or imply a guaranteed refund, compensation payment or legal outcome.