Sales claims
Review what was promised about savings, safety, roof protection or property value.
Missing warnings
Check whether mortgage, survey or removal risks were properly explained.
Finance review
If finance was used, the way it was explained may also be relevant.
Mis-selling review
Spray foam mis-selling is often about what was not explained
A spray foam case may be worth reviewing where the product was sold as safe, approved or risk-free without clear warnings about mortgage, resale, survey or removal issues.
The review should focus on the paperwork, the sales conversation, any finance agreement, the installation documents and what happened later when the property was surveyed or valued.
Quaerens helps organise that evidence so the case can be assessed more clearly.
Mis-selling recovery routes
Where can mis-sold spray foam compensation be sought from?
Mis-selling is usually about what was promised, what was omitted, how finance was explained and whether the homeowner was given a fair picture of the risks.
Sales company or installer
Useful where the product was promoted with misleading savings, property or suitability claims.
Finance provider or card route
Relevant where finance was arranged, affordability was not clear, or key risks were not explained at sale.
Warranty, guarantee or scheme route
Any guarantee, certificate, insurance-backed warranty or scheme membership should be checked carefully.
Quaerens can provide a free assessment report explaining the likely recovery routes and what compensation appears realistic from the evidence.
Common mis-selling warning signs
Mortgage impact not mentioned
The installer did not warn that some lenders may have concerns about spray foam.
Overstated benefits
Claims about savings, protection or property value were too broad or unsupported.
Finance pressure
The product was sold with finance that may not have been clearly explained.
Related spray foam guides
More spray foam insulation support
Frequently asked questions
Mis-sold spray foam questions
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